Europe Service Factory

A practical method for starting a  Lean process in offices

The Lean Thinking is an opportunity for  both industrial and service businesses to initiate a process of  (more or less gradual) change that can significantly affect the profit and loss statement of the company.

This path of change entails a management style focused on the development and involvement of people in decision-making , as well on listening and delegating.

In order to concretely experience the Lean Thinking  principles, the  LIUC Research and Education Business School,  JMAC Europe  - all specialized in consulting and solutions for the improvement of management skills and processes - have developed a training initiative named SERVICE FACTORY – A real office to learn from experience.

This initiative is the start of a development process of managerial skills and behavior of office staffs:

  • Based on the  Lean Management methodologies
  • Highly experiential training
  • Focused on increasing the value for customer, which gives rise to a better management of resources (technical, instrumental , economic, organizational, human)
  • Able to activate specific plans for improvement of processes.

We can deliver the workshops wherever your company is or invite you at our main workshop site in Italy.

For further details do not hesitate to email us


I want to contact JMAC

Service Factory in Italy

Download brochure:

Model Factory

Since March 2010 we have made available our "Model Factory": a physical place where you can learn the concepts of the Lean Production by designing and building a real assembly line.

> Join Us